Helpful documents and files for Hydra Rinse Users

The link to our Help Center below will take you to a searchable database of videos and instructions should you have any questions about the Hydra Rinse process.

Help Center

Limited 1 Year Warranty

items in bold

1. Draw Valves for all Models
(1 year warrantyNot included in Extended Manufacturer’s Warranty) 

2. Control Module Assembly and Manifold
Serviceable parts (90-Day Warranty): Left chemical pod cup holder; Right chemical pod cup holder;
Water supply quick connect; 6-32 X 1 Top Cover Screws; ¼-20 x 1.25” Thumb screws

3. Wand Metering Assembly
Serviceable Parts (90-Day Warranty): Carry Handle; Carry Handle Pin with O-rings

Serviceable parts are parts that may be replaced individually and are warrantied for 90-days.
Damage due to negligence is not covered by the manufacturer’s warranty e.g. physical damages due to mishandling.
*Purchaser must complete online warranty registration of serialized components to obtain coverage: (i) Control Module Assembly (ii) Wand Metering Assembly

 

For Warranty Support: 

Call 844-233-6349
The Service Dept. will provide over the phone troubleshooting. If a part needs to be replaced under warranty, Hydra Rinse will issue a RGA # and send the new part with expedited shipping. If Hydra Rinse deems the failed part needs to be returned, the user will also be provided a prepaid return label in the package in which case the failed part must be returned within 30-days or the user can be charged MSRP for the replaced part by Hydra Rinse LLC. 

Make the most of your Hydra Rinse investment.
Fill out the warranty info below to register your devices for full service support.

Locate your device model here

Locate your Little Buddy serial number here

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    Only one store location per warranty form. Please fill out a separate warranty form for each location you have.

     


     

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